WHAT COUNTRIES DO YOU SHIP TO?
We currently ship to selected countries within the European Union, the US and Canada.
HOW MUCH DOES SHIPPING COST?
Sweden & Germany: Free shipping.
Rest of the European Union: Free shipping.
The United States: Free shipping.
Canada: Free shipping.
HOW LONG IS THE DELIVERY TIME?
Sweden, Germany, Finland: Expected delivery time is 2-3 working days.
Rest of the European Union: Expected delivery time is 4-6 working days.
United States: Expected delivery time is 3-6 working days.
WHAT SHIPPING METHOD ARE YOU USING?
Your order will be delivered either with PostNord or DHL.
Rest of the European Union member states
All shipments are tracked and made by established curriers such as UPS, DHL etc. We are continually working to optimize our shipments. This means that we will use different shipping curriers for different regions, countries and order sizes. If it's important for you to know the exact currier, please contact firstname.lastname@example.org
Your order will be delivered with UPS.
HOW CAN I TRACK MY SHIPMENT?
You will get a tracking code once the order is dispatched to you from our warehouse.
WHAT CAN I DO IF I DON'T RECEIVE MY SHIPMENT?
If you have not received your order within 14 days, please send an e-mail to email@example.com. Remember to include your order number in the e-mail.
I GOT THE WRONG ITEM IN MY SHIPMENT, WHAT DO I DO?
Please contact firstname.lastname@example.org for further assistance. Always include your order number in the e-mail.